• Author
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  • #128129

    nico.pohl
    Participant

    Info: all my uploaded images have TITLE and ALT texts I edited in the media library.

    But in 3 places (Logo / Sticky Logo / all images in the “client carousel”), those tags are empty or not even present in the <img…> tag as you can see in the source code of http://www.pohl-electronic.de

    To get in detail…
    Logo: empty alt tag, no title tag
    Sticky Logo: empty alt tag, no title tag
    client carousel images: no alt tag, no title tag

    Would be nice if there is a chance to solve this.

    • This topic was modified 1 month, 2 weeks ago by  nico.pohl.
  • #128670

    Hien (CMS help)
    Moderator

    Hi,
    Sorry for answer delay,
    a few reason, we removed the channel support to https://cmssuperheroes.ticksy.com
    Please give me information your site: link+admin access and description your problem to I can check directly and show solution for you.
    Thank you!

  • #128882

    nico.pohl
    Participant

    Hi. The new channel support site does not work for me. I logged in with my Envato data and got the PRO Business theme verified, but I can’t open a ticket because I alway get to choose the theme again and allow the ticksy app to get access… it is a loop.

    So here is all the access data you need.
    Thank you.

  • #128883

    nico.pohl
    Participant
    This reply has been marked as private.

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