• Author
    Posts
  • #128420

    myreczech
    Participant

    Hello, I am also the flustrated one who can not install Suarez demo data. I am reading the forum and comments on Envato but really this is the way how to fix it…no information how to just request for login information…?

    In the package I downloaded from Envato there is the Dome data folder but no instructions how to upload it. There is menu item “demo instalation” in the WP when I install the template.

    Pretty flustrating…:(

    I would like to know where is the problem…sure I can give you the login data but how…just email it?

  • #128426

    Sen (CMS help)
    Moderator

    Dear myreczech

    1.At the basic level, this theme will require the following conditions:

    Apache 2.x or Microsoft IIS 7
    PHP 5.3.x
    MySQL 5.0.4 or higher
    WordPress 3.9+, 4.0+
    We Recommended PHP configuration limits are as follows:

    max_execution_time 60s

    memory_limit 128M

    post_max_size 32M

    upload_max_filesize 32M

    2. To import DEMO data for your site, List work should be:

    – Clean your wordpress( content and theme )
    – Config server ( memory and max in put time )
    – Install and activate themes
    – Install and activate plugins of theme: Appearance->Install plugin.
    – Setup sample data: Tools->Install Demo.

    3.Please don’t hesitated to contact us again if You can’t figured out (Please give us FTP+Wordpress info your site in private reply, we will help directly).

    Thank you!

  • #128428

    myreczech
    Participant
    This reply has been marked as private.
  • #128432

    Sen (CMS help)
    Moderator
    This reply has been marked as private.
  • #128451

    myreczech
    Participant
    This reply has been marked as private.
  • #128457

    Sen (CMS help)
    Moderator
    This reply has been marked as private.
  • #128469

    myreczech
    Participant
    This reply has been marked as private.
  • #128472

    Sen (CMS help)
    Moderator

    Dear myreczech

    I just received your review on themeforest.

    About DEMO data, as i said in previous reply (#128426). Please:

    The first: Could you check configs your server with below paramters:

    Apache 2.x or Microsoft IIS 7
    PHP 5.6 or 7.x
    MySQL 5.0.4 or higher
    WordPress 4.5+
    We Recommended PHP configuration limits are as follows:
    max_execution_time 300s
    memory_limit 128M
    post_max_size 32M
    upload_max_filesize 32M

    The second:To import DEMO data for your site, List work should be:

    – Config server.
    – Clean your wordpress( content and theme ).
    – Install and activate themes
    – Install and activate plugins of theme: Appearance->Install plugin.
    – Setup sample data: Tools->Install Demo.

    the third:I tried to login about 5,6 time with your info but i can’t login. Could you please get rid of Authorization Required to i can help directly to you.

    Dont worry!I will accompany you with Suarez theme so don’t worry. I will help you to work fine with our theme.

    Thank you!

  • #128474

    Sen (CMS help)
    Moderator

    Dear again

    I guess the info you gave me just is WordPress admin info, it is not Authorization info..So i can’t login??

  • #128490

    myreczech
    Participant
    This reply has been marked as private.
  • #128491

    Sen (CMS help)
    Moderator

    Yes thank you your info. I will work on your site.

    Can i reset your site?

  • #128492

    myreczech
    Participant

    sure…it is for you…

    tnx!

  • #128494

    Sen (CMS help)
    Moderator

    Hi again

    After i reset your site and reinstall Suarez+ install plugins for your site. I can’t login to dashboad your site. See screenshot for details:

    http://prntscr.com/emyax4

    I even disable Suarez theme on your site but still the same error:

    http://prntscr.com/emyb7t

  • #128495

    myreczech
    Participant
    This reply has been marked as private.
  • #128496

    Sen (CMS help)
    Moderator

    I just rename suarez theme from FTP.

  • #128497

    Sen (CMS help)
    Moderator
    This reply has been marked as private.
  • #128498

    Sen (CMS help)
    Moderator

    please let me know if i can do something to i can work on your site.

    In some cases i need to add the url into my host file…

  • #128688

    myreczech
    Participant
    This reply has been marked as private.
  • #128695

    Sen (CMS help)
    Moderator

    Dear myreczech

    Yes of course!!i’m happy to help.You want to do it by yourself or can i help you do it????

    Could you please give me URL+Wordpress admin info your site?

    Thank you!

  • #128736

    myreczech
    Participant
    This reply has been marked as private.
  • #128738

    Sen (CMS help)
    Moderator

    Ok thank you your info, it work very well for me.

    I’ve imported DEMO data for your site, the frontpage of your site is CORPORATE1:

    http://prntscr.com/erkch7

    Please check it as soon as you can.

    Sorry I don’t want to bother you but can you help me one thing?Could you please change your rate and review on Themeforest. I am so much grateful if you can do it.

    You are most welcome.

    It’s my pleasure to assist you. If you have any questions,. Thanks for choosing our theme and have a great day ahead!

  • #128741

    myreczech
    Participant

    Cool…works perfect…!

    Sure I will change the rating…you have been very helpful…in the first time I had not enough time to deal with it so I lost my cool…:( sorry for that…

    Thanks again…!

  • #128744

    Sen (CMS help)
    Moderator

    Yes thank you so much.i really look forward your good news on themeforest.

    Please feel free to contact us with any questions you might have, we’re always happy to help.

    Have a nice day!!!

  • #128747

    myreczech
    Participant
    This reply has been marked as private.
  • #128750

    Sen (CMS help)
    Moderator
    This reply has been marked as private.
  • #128753

    myreczech
    Participant
    This reply has been marked as private.
  • #128754

    Sen (CMS help)
    Moderator

    Oh no problem!I guess that is small issue from Envato. But thank you so much for your enthusiasm.

    Have a nice day!!

  • #128806

    myreczech
    Participant
    This reply has been marked as private.
  • #128809

    Sen (CMS help)
    Moderator

    You’re the best! Thank you very much!!!!!!!!

    Have a nice day!!!!!!

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