Most questions can be answered in our knowledgebase, documentation and video tutorials or by performing a forum search. Please always make sure to search those areas first for your topic. Forum response time can take up to 24 hours on weekday (a bit longer over weekend). DO NOT bump your thread or it will take 2x as long to get a reply, please be patient for us!
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We really care about customer support services and guarantee to response to all support topics within 24 hours on weekday (a bit longer over weekend).
Due to different timezone, you may get very fast response when we are available; our timezone is: GMT+7.